Complaints

If for any reason you are not happy with the service you received then please send us some feedback on this form so we can  rectify any issues you may have. This will also help us improve our business and make sure you get the service you expect from us.

When can we help?

You should speak to your engineer first while they are onsite and if they cannot help then give us a call or use the form below.

When to complain

If you are unable to agree a satisfactory resolution from us, or 28 days have elapsed since the date you raised your complaint with them (whichever is the sooner).

Feel free to get in touch with the Dispute Resolution Ombudsman here.



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